Although all players will not be in anyway affected by this, I believe this post will share some insights on the team maintaining UC for those who are curious.
It has always been in our plans to improve our team coordination, management and transparency which were long overdue. I am not saying that there is anything wrong with our current team and I am thankful for everyone who has dedicated their precious time to improve the game.
I would like to first start by apologizing for any uneventful (any bad planned) migration and implementation of this process.
What is the problem then?
There is no proper operational procedure set in place for our back-end team therefore some players have encountered confusing issues especially when they discuss their problems with multiple Guide/Admin . When discussing player problems I have personally found different Guide/Admin have different sets of procedures and different interpretation of the game-rule.
What is going on then?
We are currently starting our back-end team a fresh, by using operational procedures to ensure all Guide/Admin are on the same page.
How would that affect me?
Hopefully all Guide/Admin that you contact will be able to paint the same and best picture for your question, queries and problems.
Current Guide/Admin
Please be patient if you are a Guide/Admin as the current Admin will personally be in touch with you. Feel free to drop a beep in the event he/she forgets.
*Verified by Stephen (Creator)
G
GameAdminOP