I`ve assembled a list of ways to help new players for those of us who would like to take the opportunity to do so. Staff are not the only ones responsible for maintaining a strong and healthy gaming atmoshere.
This is something I`ve been doing for about five weeks now and I can say it makes a difference and even more so if a few of us work together in scouting new players and guiding them along.
#1 scout the pr ranks just below the 5k mark for new players and send them a pm welcoming them to the game.
#2 if you get a responds offer help in understanding basic game play and direct them to the help center as well as game guides
#3 follow up in a few days and see if their empire is growing, colonies won/lost wins/losses ect. If not see what you can do.
#4 if their not progressing find out how much time they play and direct them to the appropriate server if needed.
#5 enslavers please follow up with your slaves, discouraged players wont grow and stagnant players wont make you money. Help them understand enslavement and offer to set them free for the time being.
#6 low pr hunters do not persistantly attack new players repeatedly this is againts the rules and discourages new players from learning and progressing. Send a pm to new ones offering help in stacking. Your battle record isn`t as important as helping new ones and wont do you any good if this game isn`t around.
#7 if you see players progress make sure they are familiar with the advanced mechanics of game play,income,stacking and so forth. Their are lots of players that don`t know how flanking and ship specials work.
#8 promote fair play and direct them to use the appropriate channels and give reminders of the rules on things like market transfers, planet transfers, battle arranging and other things that can get them in trouble.
#9 help them to understand in game bugs especially ones related to their race. If their an agri empire explain max limits of food or other resourses so they are prepared.
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